Friday, March 27, 2015

The changing demands of last mile delivery

Not all that long ago, we used to order small stuff online.  If it was a major purchase, which usually translated to physically large, it was made in person, and the delivery handled by the company you purchased it from.  And they had their own delivery infrastructure in place.  Contrast that with today, with Brad Jacobs, XPO chairman and CEO, pointing out in a recent interview that “…just three or four years ago, most people would not buy a major appliance,like a refrigerator, an oven or large pieces of furniture, or other heavy goodsonline, whereas now, these types of online purchases can be viewed ascommonplace.”1  And that means the demands associated with last mile delivery have changed – drastically.

delivery manNow, “…there are more than 4,000 local carriers (couriers) in North America, and very few of them operate nationally or even regionally, which means companies have to work with a patchwork of couriers in every market they serve. And most of these couriers use proprietary software systems to manage their operations — if they use any software at all! And in some cases, service providers subcontractdeliveries to other agents in the market, which adds another layer ofcomplexity.”2  So how do you navigate this maze and manage costs, protect your brand, and get your product into your customer’s hands?  The right fulfillment partner can help you choose the path(s) that best meet your needs – with our complete logistics offerings, including local cartage, domestic, custom brokerage, international and small parcel shipping, Vision goes far beyond basic 3PL fulfillment services.  Contact us to build a solution to your last mile delivery conundrum!
Vision Consumer Products Fulfillment has decades of experience and industry expertise in consumer products fulfillment services.  No matter who your customer is, we treat your customer as our own.  We know what makes a raving fan out of an individual customer, as well as what makes a business partner trust you with their business.  Call or email us to learn how.  We’re certain we’ll be the best fulfillment warehouse partner you have ever had!

No comments:

Post a Comment